At Quarter Cheaper Signs, we believe that clear policies make ordering custom signage simple, fast, and predictable. This page explains the policies that guide how we work with our customers — including ordering procedures, production timelines, artwork requirements, payment terms, installation services, and warranty policies.

Our goal is to provide transparent information so customers know exactly what to expect when ordering banners, coroplast yard signs, vehicle magnets, aluminum signs, window graphics, and other custom printed signage.

Because we produce a wide range of custom signs in Vancouver and the Lower Mainland, clear policies help keep projects organized and ensure every order moves smoothly from design approval to printing and installation.

How Our Sign Ordering Process Works

Most sign orders follow a simple process:

Request a quote or submit your order through our website or by email.
Provide artwork or request basic design assistance.
Review and approve the proof before production begins.
Production and printing of your signs.
Pickup, delivery, or installation depending on the project.

This process allows us to keep production efficient and maintain fast turnaround times.

Working Hours

Our shop operates 7 days a week from 9:00 AM to 9:00 PM.

We are happy to assist you during these hours whenever possible.

Please note that our shop is operated by one person, which allows us to keep our prices lower than most traditional sign companies. However, it also means that response times may vary depending on production workload.

For urgent matters, you are welcome to contact us anytime within the working hours above.

For regular questions, quotes, and non-urgent orders, we kindly ask that you try to contact us during standard Canadian business hours (approximately 9 AM – 7 PM, working days) whenever possible.

Like most people, we also try to spend some time with our families from time to time

Thank you very much for your understanding and respect for our time.

Fast responses and low prices are possible only when our workflow stays organized.

What Customers Should Know Before Ordering Signs

Before placing an order, customers should review our policies related to:

Artwork and design requirements
Production timelines
Payment and deposit policies
Installation and material warranties
Color variation and reprint policies
Minimum order and production efficiency guidelines

These policies are designed to prevent misunderstandings and ensure every project runs smoothly.

Deposits

All orders require a deposit before work begins.

Orders under $200 require 100% prepayment
Orders over $200 require a minimum 50% deposit

Quotes are free, but no design or production work begins without payment.

Design & Artwork

Free design from our company is available only for orders over $100.

Customers may also provide their own artwork. Please follow our Artwork Requirements.

If artwork provided by the customer requires adjustments, design fees may apply.

Production begins only after artwork approval.

Color Variation

Printed colors may differ slightly from colors seen on screens, phones, or home printers.

Small color variations are considered normal in the printing industry and do not qualify for refunds.

White Ink Printing

Projects requiring white ink printing on transparent materials have a minimum order value of $200.

Production Time

Typical production time for most orders is 1–3 business days after:

deposit is received
artwork is approved

Large or complex orders may require additional time.

Communication

All order communication must be done by email.

Messages sent through SMS, WhatsApp, Telegram, Facebook, or other messengers may not be seen in time, as we cannot monitor multiple platforms in real time.

Pickup

After the order is completed, we send photos of the finished product.

The remaining balance must be paid before pickup.

Main Pickup Location (24/7)
859 Huber Dr
Port Coquitlam, BC V3B 2T1

Optional Pickup Point (by arrangement only)
811 Edgar Ave
Coquitlam, BC V3K 2J7

Outdoor Installation

Outdoor installation projects may be affected by weather conditions, equipment issues, or crew availability.

Installation dates should be considered estimated rather than guaranteed.

Delays caused by weather, equipment issues, or safety concerns do not qualify for refunds or penalties.

Site Access

The customer is responsible for ensuring the installation site is accessible and ready at the scheduled time.

If installation cannot be completed due to lack of access, obstacles, or unsafe conditions, a return visit fee may apply.

Permits

Obtaining any required municipal permits, building approvals, or strata permissions is the responsibility of the customer unless otherwise agreed in writing.

Order Storage

Completed orders should be picked up within a reasonable time.

Orders left unclaimed for extended periods may be subject to storage fees or disposal.

Why We Publish Our Policies

Many professional sign companies publish their customer policies publicly so clients understand how orders are handled and what standards of service to expect.

At Quarter Cheaper Signs, this transparency helps us:

keep production efficient
maintain competitive pricing
provide consistent service to all customers
reduce delays caused by missing artwork or incomplete orders

Clear expectations help us deliver signs faster and more accurately.

Questions About Our Policies?

If anything is unclear, feel free to contact us. We’re always happy to help explain the process and make ordering signage as simple as possible.

Our goal is simple: make ordering professional signage easy, fast, and reliable.

🔹 Minimum Order & Small Job Policy

To maintain fast turnaround times and consistent quality, all orders are subject to a minimum charge of $100.

Smaller jobs are still welcome, but may include a small job handling fee due to setup time, material preparation, and machine calibration.

We recommend combining multiple items into one order to get the best value.

🔹 Design Policy

Free design service is available for orders over $200.

For smaller projects, design work is billed separately.

🔹 Production Priority

Smaller orders are typically scheduled within standard production timelines (2–4 business days).

Customer Policies

Products