Why We Prefer Email Communication Instead of SMS or Messaging Apps

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At Quarter Cheaper Signs, we strongly recommend communicating about orders, artwork, approvals, and project details via email rather than SMS or messaging apps.

While text messages and messengers are convenient for quick chats, email remains the most reliable and professional way to manage sign projects. Sign orders often involve design files, measurements, material choices, and approvals, and email helps keep all of this information organized.

Below are the main reasons why email is our preferred communication method.

1. Email Keeps Project Information Organized

Sign projects often include many details, such as:

  • sign sizes and measurements
  • materials (coroplast, aluminum, vinyl, banners, etc.)
  • artwork files and logos
  • design proofs and revisions
  • pricing and discounts
  • installation notes
  • production timelines

Email keeps all of these details in one organized conversation thread, making it easy for both the customer and our team to review the entire project history.

Messages spread across different platforms can quickly become difficult to track.

2. Email Works Best for Artwork and Files

Sign production requires high-quality files.

Email allows customers to send:

  • vector files (AI, EPS, PDF, SVG)
  • high-resolution images
  • design mockups
  • approval proofs

Messaging apps often compress images, which can reduce quality and cause issues during printing.

3. Email Creates a Clear Written Record

For accurate production, it is important to have a clear written record of:

  • approved designs
  • order specifications
  • pricing agreements
  • timelines and delivery instructions

Email helps prevent misunderstandings and ensures that your order is produced exactly as requested.

4. Messaging Apps Are Difficult to Monitor Continuously

We do have accounts on several messaging platforms, including:

  • WhatsApp
  • Telegram
  • Facebook Messenger

However, we cannot monitor these platforms in real time throughout the day.

Messages sent through these apps may sometimes:

  • get buried in long message threads
  • be missed while we are working on installations or production
  • become difficult to track across multiple conversations

Because of this, important messages may occasionally get lost.

Please don’t take it personally if we do not respond quickly on those platforms.

5. Email Helps Us Respond Faster and More Accurately

When you send an email, we can:

  • review your full project details
  • attach quotes or design proofs
  • share files and revisions
  • keep everything linked to your order

This helps us provide clearer and more accurate responses.

Our Recommended Contact Method

For the best service, please contact us via email:

Email: [email protected]
Website: https://www.quartercheapersigns.ca

Using email helps us provide faster service, better organization, and fewer mistakes when producing your signs.