How Orders Work (Please Read Before Ordering)

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To avoid misunderstandings, our company follows a simple process.

1. Deposit Required

No work begins without a deposit.

  • Orders under $200 — 100% prepayment required
  • Orders over $200 — minimum 50% deposit required

The only thing we can provide without a deposit is a price quote.

2. Design

Free design is available only for orders over $100.
Please see our Free Design Policy.

You may also provide your own design.
See:

  • Artwork Requirements
  • How to Create a Design Using AI or Freelancers

3. White Ink Printing

Orders involving white ink printing on transparent materials have a minimum order value of $200.

4. Production Time

Typical production time for most orders is 1–3 business days after:

  • deposit is received
  • artwork is approved

5. Payment After Production

When your order is completed:

  1. We send you photos of the finished product
  2. If you paid 50% deposit, you pay the remaining balance

6. Pickup Locations

After full payment your order can be picked up anytime at:

Main Pickup (24/7)
859 Huber Dr
Port Coquitlam, BC V3B 2T1

Optional Pickup Point (by arrangement only)
811 Edgar Ave
Coquitlam, BC V3K 2J7

7. Communication Policy

To avoid lost messages and misunderstandings, all order communication must be done by email.

We do have accounts on WhatsApp, Telegram, Facebook, etc., but we do not monitor them in real time, and messages may be missed.

Please use email as the primary communication method.

We answer emails as soon as possible, but we are a small production shop, not a call center.

8. No Meetings Required

Our system is designed so customers do not need to meet us in person.

However, if you want to discuss something in person, meetings are possible by appointment only at:

859 Huber Dr
Port Coquitlam

🔹 Minimum Order & Small Job Policy

To maintain fast turnaround times and consistent quality, all orders are subject to a minimum charge of $100.

Smaller jobs are still welcome, but may include a small job handling fee due to setup time, material preparation, and machine calibration.

We recommend combining multiple items into one order to get the best value.

🔹 Design Policy

Free design service is available for orders over $200.

For smaller projects, design work is billed separately.

🔹 Production Priority

Smaller orders are typically scheduled within standard production timelines (2–4 business days).